Fast FAQ's

Who Uses Us? | What Are Advantages of Newsletters? | How Long Does it Take? | How Do I Get Proofs? | What If I Can't Open the File You Send Me? | Where Do I get Acrobat READER? | How Do I Make Changes? | Do You Handle Printing? | How Do You Handle Photos? | Are There Price Breaks for Subsequent Issues? | What About Privacy? | What Are Your Payment Terms? | Do You Use Windows or MAC?



Who Uses Newsletters Plus?
Newsletters Plus is for every business professional who values their time. Save days of your time by spending about half an hour with Newsletters Plus, then sit back and wait for your finished project.

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What Are the Advantages of a Newsletter?
Flexible, Cost-effective, Target-specific, and highly suitable for explaining complex issues or disseminating large amounts of information to groups of individuals in an interesting and compact format.

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How Long Does It Take?
Once you give us the job specifications
you will receive a written price quotation within 24 hours. Upon acceptance of the quote, you will receive initial design and layout proofs in 24-48 hours (including revisions), page proofs 24-48 hours thereafter, and completed project (hard copy and disk) on the ordered deadline.


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How Do I Receive Proofs?
Depending upon your software capabilities and preference, all proofs will be transmitted via either FAX, as an electronic file attachment to e-mail or viewed online via a secure web page accessible only by you.

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What If My Software Can't Open the File You Send Me?
The proofs can be electronically sent to you in a format called .PDF.  You can download a free program by Adobe called Acrobat Reader which, when installed on your computer will allow you to view any PDF file.  Your document will look exactly as it will appear when ready to print.

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Where Do I Get Acrobat Reader?
Go to Adobe's Home Page at www.adobe.com or CLICK HERE. Then click on the button at the bottom of the page that says "Get Acrobat Reader" and follow directions to download and install. It's FREE and takes about 15 minutes to download.

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What If I Want To Make Changes?
You can print them out, make any changes and FAX them back to me; or simply e-mail any changes or additions/corrections.

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Do You Handle the Printing?
In certain circumstances we can and do. Usually you are better off taking the disk or camera ready hard copy to a local  printer. However, depending upon the method of reproduction you are planning to use, there are occasions where we can save you much time and money. Just ask us.

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How Do You Handle Photos?
You can either have your photo scanned onto a disk and saved in .tif format and send this file to us as an e-mail attachment; or, mail the photo to us for scanning. Your photo will be returned to you by mail.

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Are There Price Breaks for Subsequent Issues of the Newsletter?
Yes, for Quarterly, Bi-monthly and Monthly publication respectively. Contracts available.

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What About Privacy?
Newsletters Plus keeps all personal information confidential always, with no exceptions. We do not and will not share your name, address, e-mail or other personal information with outside parties.
We adhere strictly to DMA (Direct Marketing Association) guidelines. We use encrypted SSL (Secure Socket Layer) for all our online order and submission forms. Privacy Policy.


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What Are Your Payment Terms?
Currently we accept Major Credit Cards, Check, Money Order, Wire Transfer or PayPal.

33% is required with initial work order
33% due with approval of design/production proofs
Balance due upon project completion


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Do You Use Windows or MAC Platform?
Both Windows and Macintosh platforms are supported, as are most of the standard graphics & word Processing applications. We have computers capable of handling any Windows or Macintosh graphic and/or word processing application.

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